Your Fresh Fold NY Questions, Answered!

We are open 7 days a week, 365 days a year, from 7:00 AM until 10:00 PM. We allow you to start washing as late as 10 pm and stay until you are finished folding your laundry.

Our laundromat uses tokens. We have several change machines and bill breaking machines so you can purchase the exact amount of tokens that you need. 

Yes, you can use credit cards and debit cards to purchase tokens or for paying for fluff and fold service.

Our wash house is fully attended and always has at least one or more attendants to help you.

All of our Continental washing machines are 400G machines. This is not common at most laundromats. Our 400G machines spin out so much of the water that it takes far less time in the dryer.

You can drop off your clothes for us to wash and fold anytime between 7:00 a.m. - 10:00 p.m. We are always attended.

Our minimum for fluff and fold is $25.

Generally, most orders are scheduled for the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service.

We use only premium brand products for our fluff and fold. Tide is available for an additional $3.00 (must be noted on the order). We also offer a Free & Clear option as well.

We added an expensive Ozone Water System to our laundromat because of Covid. This "active oxygen" will sanitize your clothes. It also sanitizes the washing machine that your clothes will be washed in. Plus, your clothes will be cleaner and softer with Ozone. This sanitation system is used in hospitals.

If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.89 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $1.99 a pound. 

You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.

If you don't specify, we typically hang the more formal items like collared shirts and slacks. Then we protect them in a clear plastic garment bag. We'll fold everything else and package it for your protection. Please let us know if you want something specific hung up.